Configure two-factor authentication (2FA)

Who can use this feature?

🔐 Available to anyone. The account needs to have a password set and cannot be member of a team that enforces single sign-on (SSO), otherwise 2FA/MFA needs to be configured for the SSO provider instead.

⭐️ Available on free and paid plans.

Enabling two-factor authentication (2FA) adds an extra layer of security to your account by requiring access to your phone when you log in.

To enable two-factor authentication (2FA)

  1. Log in to Nuclino.

  2. Open your profile settings by clicking on your profile image in the top-right corner of the app and selecting Profile.

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  3. Click on the gray Two-factor authentication (2FA) toggle to enable 2FA.

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  4. Click CONTINUE to proceed with the 2FA setup.

  5. Follow the instructions to enable 2FA:

    1. Download an authentication app such as Google Authenticator.

    2. Open the app and scan the displayed QR code or manually enter the provided code.

    3. Enter the 6-digit authentication code from the app.

    4. Click ENABLE 2FA.

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  6. Download the backup codes to reduce the risk of losing access to your account.

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  7. Click FINISH to complete the setup. 2FA is now enabled for your account.

To disable two-factor authentication (2FA)

  1. Log in to Nuclino.

  2. Open your profile settings by clicking on your profile image in the top-right corner of the app and selecting Profile.

  3. Click on the Two-factor authentication (2FA) toggle.

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  4. Enter your password and click DISABLE 2FA to confirm.

To get new backup codes

  1. Log in to Nuclino.

  2. Open your profile settings by clicking on your profile image in the top-right corner of the app and selecting Profile.

  3. Click on GET NEW BACKUP CODES next to the 2FA toggle.

  4. Click CONTINUE.

  5. Download the backup codes and click FINISH.

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