Change the billing email and address

Who can use this feature?

🔐 Only team owners and admins can change the billing address.

To change the billing email

Please contact us at contact@nuclino.com.

To change the billing address

Your billing address (and VAT number) can be changed through your subscription receipts. The receipts are sent to your billing email address and can also be accessed through your team settings:

  1. Open your Team settings by opening the main menu in the top left corner of the app, clicking on your team name, and then choosing Team settings.

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  2. Go to the Plans & Billing section, click on the More button (three dots) next to Billing history, and select Show billing history.

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  3. Go to the entry you would like to update and click VIEW to open the receipt.

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  4. Click on Add address & VAT number in the receipt.

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  5. Enter your new address (and/or VAT number) and click Save.