Notifications
Who can use this feature?
🔐 Available to anyone.
⭐️ Available on all plans.
Notifications help you stay up to date with information and changes relevant to you. There are in-app, desktop, mobile, and email notifications.
Available notifications
Trigger | In-app & desktop | Mobile | |
You were added to a team | ✔ | ✔ | |
Someone you have invited joined the team | ✔ | ||
You were added to a workspace | ✔ | ||
You were mentioned in an item, comment, or task | ✔ | ✔ | ✔ |
You were added to a team member field | ✔ | ✔ | ✔ |
Someone replied to a comment you created | ✔ | ✔ | ✔ |
Someone replied to a comment in which you were mentioned | ✔ | ✔ | ✔ |
Someone resolved or deleted a comment you created | ✔ | ✔ | ✔ |
Someone added a comment in an item you are following | ✔ | ✔ | ✔ |
You received a reminder | ✔ | ✔ | ✔ |
In-app and desktop notifications
Once you get a notification, a red indicator appears next to the notification menu in the top right corner of the app. If desktop notifications are enabled in your profile settings, you will also get a notification via the notification center of your computer.
Notifications related to mentions in comments and tasks are marked with a corresponding icon. Once the comment you've been mentioned in has been resolved, or the task has been completed, the icon will fade out.
To make notifications easier to manage, you can:
Mark as read some notifications without having to open them. They will no longer be highlighted.
Mark as unread the notifications that you want to revisit later. They will be highlighted, even if you have already opened them.
Clear the notifications that are no longer relevant. They will be permanently removed from your notification menu.
Mobile notifications
Mobile notifications are sent to the Nuclino app on your iPhone, iPad, or Android device. Tapping a notification opens the related item in the app. Make sure you are using the latest version of the Nuclino app.
To avoid duplicate notifications, mobile notifications are only sent when:
The notification is still unread 30 seconds after you received it
You haven't used Nuclino on any of your devices for at least 2 minutes
Once you have read a notification, e.g. in the web or desktop app, its mobile notification is removed from your phone or tablet. When you log out of the Nuclino app on a device, it no longer receives mobile notifications.
Mobile notifications are disabled by default. When you open the Nuclino app on your phone or tablet, you will be asked once whether you want to turn them on. You can also turn them on in your profile settings at any time.
Email notifications
Email notifications are sent if a notification is still unread after 5 minutes and:
You don't have the Nuclino web, desktop, or mobile app open
You have the Nuclino app open but haven't interacted with it for more than an hour
Email notifications are enabled for all users by default and can be disabled in your profile settings.
To enable or disable desktop, mobile, and email notifications
Desktop, mobile, and email notifications can be enabled or disabled in your profile settings.
Open the notification menu and select Settings by clicking on the bell icon in the top right corner of the app and clicking on the three dots
⋮.
Alternatively, click on the profile button and select Profile.
Use the toggles next to Desktop notifications, Mobile notifications, and Email notifications to enable or disable notifications.
To turn on mobile notifications, open your profile settings in the Nuclino app on your phone or tablet and allow notifications when your device asks for permission. If notifications for Nuclino are turned off in the settings of your device, you will be asked to turn them on there. Desktop notifications are not available in the mobile apps.
Once desktop or mobile notifications are on, you can click on Send test notification to check that notifications reach your device.
